Privacy Policy & Data Protection

Raithanna Market (“we”, “our”) is committed to protecting the privacy and personal data of our customers in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

When you place an order or create an account, we collect your name, email address, telephone number, shipping/billing address, and payment confirmation tokens.

2. How We Use Your Data

We process your personal information solely to process transactions, dispatch packages via our courier partners, send live SMS delivery tracking links, and provide customer support.

3. Payment Information Security

We do NOT store credit card numbers on our servers. All card transactions are processed securely through certified PCI-DSS Level 1 payment gateways (Stripe, Apple Pay, PayPal).

4. Your Data Rights

Under UK GDPR, you have the right to request access to your stored personal data, request corrections, or request deletion of your account by contacting support@raithannamarket.com.